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Clients


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Clients


We feel very fortunate to have the opportunity to work with so many wonderful clients. We love their passion to succeed and make a difference for the customers they serve.  We are grateful for these partnerships in learning and growth, which have made us all stronger and better.  Here are some more words from our clients to give you a deeper sense of how we work, what we achieve and why our clients value us. We would welcome adding your experience with us to the list:

“Andrew Munts has been an outstanding partner for me and our leadership team over the past year as we worked through a comprehensive review and revitalization of our strategy. Andrew Munts knows how to create and sharpen strategy and he knows how to make it happen. With Andrew’s help, we designed the structural, governance and process improvements to drive the strategy forward, engaging leadership from around the world to make the strategy operational. He has helped me raise the performance of the executive team, while challenging and supporting me in doing the same with my leadership. Andrew’s insight and guidance in every aspect of our effort has been instrumental to our success. I recommend him highly to anyone running a business who wants to take it to the next level."

─ CEO

“Andrew has always given 100% to any project that we have worked on together and has always been as invested in the outcome as we have as his client. Whenever I engage Andrew to work with us on strategy, I know that we will accomplish in two days what it may have taken weeks to do without his guidance, facilitation and challenging of the team.”

─ VP Global Marketing

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“Andrew Munts has worked with us on several organizational design and strategy projects. In all cases, Andrew's diagnostic, design and facilitation skills proved invaluable and were instrumental to the projects' successful implementation.

In addition to being a thoughtful and insightful strategist, Andrew is extremely ‘hands-on’ in his approach. We could count on Andrew to work closely with us to brainstorm alternative approaches, then take those ideas away and return with well-thought out plans and collateral materials to drive those plans.

As an HR professional, I also learned to trust Andrew as a true business partner who took great care to respect my role and to seek out the places where he could add unique value when we collaborated. Andrew is an excellent organization development and change management consultant who I would highly recommend."

─ VP of Human Resources

Andrew Munts is incredibly bright, organized, has creative and practical thinking skills, and is an excellent team leader and colleague. His work with me resulted in a dramatic improvement in workforce productivity and improvement in the customer experience. This saved the company millions of dollars in expense while simultaneously resulting in better customer grading scores. He is an asset to any organization and his inclusion in your business and as a member of your senior team will yield immediate results. The bonus is that people really enjoy working with him.”

─ President Eastern Region

“Andrew made a significant contribution to [our company] over a sustained period. He quickly gained the confidence of our ‘C-Suite’ executives and was able to contribute on a number of initiatives to improve the focus of decision making and on the execution of key initiatives.

Andrew made a huge contribution to the company by spear-heading our Global ‘Winning Culture’ initiative. He truly owned the program & was a model of accountability. Andrew’s leadership and organizational skills were effective in defining and executing on a plan which has had a positive and sustainable impact across the company. I must say that I have never encountered another consultant who was as passionate as Andrew about getting the right result.”

─ Director Global Shared Services

“I have worked with Andrew for over 10 years. He has the unique ability of cutting through the mundane and the abstract and getting the team focused on what’s most important. He makes it easy to tackle difficult topics and you feel good about the end product. It is always a pleasure to work with him.

Andrew has worked with our company on a variety of key organizational initiatives. Andrew infused himself into our company, understood the dynamics and was not shy to help our executive team and their reports bring up the difficult issues so we could resolve them and move on. He always did this in a very constructive and solution oriented fashion. He helped our company and he helped me grow personally.”

─ President of InterContinental Region and Emerging Markets

“I could not have dreamed of better support when I joined the organization midway through the strategy development process. Andrew’s efforts made a clear path for me into the work and built my understanding of the leadership players and business context. His change leadership and OD talents are top notch. He has been great from in-close executive coaching, through facilitating the leadership team through tough decision making, to leading organizational design and culture work. We have a wonderfully collaborative relationship where he will provide background support to me in one situation, we’ll partner in another, and he’ll carry my flag in yet another. Andrew is empathic, knowing how to empower his clients. I strongly encourage you to get Andrew on your team; you and your organization will be taking a leap forward.”

─ Vice President Human Resources

"Science and Surgery did not fully prepare me for the leadership challenges in gaining clarity, alignment and ownership of initiative goals by diverse team members in a business setting.  Andrew shows the way as an excellent listener, strategist and motivator who challenges everyone to be at their best.  He understands the importance of arriving at a shared strategy, communicating it appropriately to all levels involved, sensing signals that reinforce the strategic change and rewarding collaboration in the process. He gets "it" and he gets all of us on the same page reading the same line – even when we all started in different chapters – to perform at a higher level than where we began.  He is the ultimate team player while being the team’s leader, coach and biggest fan at the same time."

─ Chief Medical Officer

“We wanted to acknowledge the excellent support we received from Andrew Munts, and thank you for the referral. Andrew was a true facilitator throughout the strategy project. He drew a roadmap for the strategy development process, and helped us stay on track when we seemed to get lost. He was patient and persistent, and adapted well to the varying needs and styles of the group. We would certainly recommend him for other projects of this type. We were very happy with the results of the project. And, as an added benefit, the executive leadership team had an opportunity to collaborate and build even stronger alignment. Thanks again for the referral.”

─ Chief Technology Officer

“I hired Andrew to facilitate a series of 60 meetings involving 30 to 50 people in each meeting group. The purpose of these meetings was to tap into the creative brain power of supervisory and managerial employees with the single goal of changing the company's business practices and culture for the purpose of offering a better customer experience. Andrew was the facilitator of all meetings and also acted as an advisor to me so that these meetings would stay on track and be as productive as we wanted them to be. He was perfect. He grasped what the groups needed. He was highly creative and versatile in each meeting. And he kept the groups focused toward the measurable goal of a better customer experience. This is one smart person who has great vision and is easy to work with. And he works in a way that he lets people express themselves and he does not dominate the room or discussion. He is a great match for any company in any situation.”

─ President Eastern Region

“What I appreciate most about working with Andrew Munts is that I see his total commitment not only to the success of the project, but also his commitment and concern for those working along with him to experience mutual satisfaction and success. His passion for our success and new culture is contagious.”

─ Medical & Scientific Liaison

“I thank you for your commitment to both myself and the organization in regards to our culture initiative. There is no doubt that we could not have been successful if it had not been for the enthusiasm and dedication you provided. Thanks to your hard work and dedication we are well positioned to continue to expand and foster the new culture mindset and behaviors throughout the organization. On a personal note, I cannot thank you enough for the time you spent with me on my development as a facilitator. Your sincere interest and counsel is very much appreciated. You're the best!”

─ Area Vice President, US Sales

"If you need assistance in working through a complicated process or problem, engaging a team around completing an important project or driving cross functional alignment, I could not recommend anyone more highly than Andrew. Andrew brings a wealth of facilitation expertise, an experienced strategic mind and a knack for getting things done; on time and within budget…we highly respect and value his unique ability to cut through the extraneous detail and provide creative solutions to the real issues."

─ General Manager, Greater China

“The culture project was a new thing for me, but Andrew’s excellent leadership and organization of the learning process allowed me to quickly learn all the nuances of the concepts. He has remarkable ability to work with people of different cultures, uniting us all into one team. The meetings were very constructive. We were captured by Andrew’s enthusiasm and energy. Andrew helped me be more aware and confident. He is a model example of accountability in his work.

Personally, Andrew shifted my mind about Americans. I never thought that they could be as open and sensitive.”

─ Lean Coordinator – Minsk

“Andrew is a knowledgeable consultant who knows what the objectives are and works collaboratively through others to help them get there. He uses his experience in guiding, not leading, groups to advance their thinking and as a result have breakthroughs that help both individuals and organizations. Andrew is always prepared on the subjects and helps to teach others that which they can’t or won’t see. He takes time to provide solid feedback to participants and always has a positive attitude leading to constructive interaction.”

─ VP GM of Japan

“As a client and colleague, I can honestly say that Andrew’s impact on our organization was mind blowing. I cannot think of a stone left unturned after he was engaged in a project. His attention to critical detail, ability to see beyond the obvious and strong sense of prioritization is akin to no one I have ever worked with. Andrew’s communication style, commitment to deliverables and ownership of accountability is a model for anyone who has worked with him. His spirit, sense of humor and highest-level standards are a source of inspiration.”

─ Associate Directors Operations

“Over the past 10 years I have worked closely with Andrew Munts on many initiatives developing and implementing a variety of innovative products and services and distribution strategies designed to drive growth. Andrew has been instrumental in the successful implementation of these programs. He proved resourceful, creative and highly energetic. Andrew worked also with our entire company management team to implement a new culture shaping program. Again, he proved himself to be extremely adept and flexible in a exercise that could be described as ‘herding cats’. Andrew won universal praise from our entire management staff.”

─ Director, Global Marketing

“It has been a real pleasure to work with Andrew Munts over the years. He has been involved on all key company initiatives and has demonstrated impressive leadership. He has an ability to listen well, adapting the process to ensure maximum participation and buy-in while keeping the end point in mind. He also succeeded in giving confidence to others through positive reinforcement that was both honest and stimulating. In short, his is a stellar consultant that made him an integral part of the team.”

─ VP and GM, Commonwealth Region (Canada, SOPAC, SA)

“Andrew Munts provided business and strategy consulting support to numerous departments in the organization, including our Executive Committee. His contributions were wide-ranging including strategic organization design, decision-making effectiveness and key meeting facilitation. Andrew provided coaching and direct consultation to the CEO on a myriad of issues. He responded to multiple requests from executives across the company and around the world, helping to create and synthesize strategies and resources, creating a dashboard of shared metrics and accountability, leading ad hoc teams, maximizing the utilization of limited resources and fostering greater collaboration. In this capacity, Andrew was a full member of the teams he worked on, never creating the impression that as an outside consultant he was not ultimately responsible for and committed to delivering the highest quality outcomes.

For over a year, Andrew worked directly with me, serving in a role that would otherwise have been allocated to a full time, senior executive, supporting a major corporate-wide change initiative. Andrew took on significant responsibility for driving the certification of ~30 specially selected internal staff in the culture-shaping concepts and tools, enabling the company to completely in-source support of the programs. Andrew quickly became a thought-leader and a creative resource to the company regarding the development of additional tools, deployment techniques and participant coaching. His zeal for the intellectual aspects of the work, and his passion for helping the CEO, the senior leadership team and leaders at every level throughout the company to internalize the concepts and to reshape the impact of their individual and collective leadership was a key component of the initiative’s success.

Andrew is a fast and intuitive learner, internalizing and integrating often huge amounts of transactional, relational, and market data, from which he creates clear maps, frameworks, and decision tools. He was an excellent partner, coach and, ultimately, leader of change at [our company] -- courageous in challenging the status quo AND appropriately sensitive to the nuances of evolving corporate culture; deliberate in externalizing his commitment to company values AND disclosing when his own values were challenged and strengthened in the process of self-discovery; humble, willing and able to lead from the front AND the back of the room (and often remotely, or via the web) without concern for credit; joyful in celebrating the success of others and the palpable impact of changes taking place across the company. In short, Andrew meets his clients (individual, teams and entities) where they are – where their skills sets, experiences and relationships have brought them, and then, facing forward with them, uses his considerable talent and all of his skills (learned and innate) to assist and enable them to accomplish goals well beyond those thought possible or practical. I would be thrilled to work with Andrew again and will seek his wise counsel and friendship throughout my own career.”

─ Senior VP HR and Corporate Affairs